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I lost or forgot my password, how can I get it back? (Viewed 18,277 times)

Learn how to retrieve your password or username

Reymar Gooding
By Reymar Gooding
Published: 19 September 2008 (a long time ago)
Last Modified: 20 April 2009 (a long time ago)

We recommend that you reset your password if you have lost or forgotten it. All you need to remember is the email address that you created your account with. This time, when selecting a new password, store it in a safe place in case you lost it again to avoid this process.

Follow the link below to reset your password:

http://www.picture2life.com/Login/Retrieval/

You will be required enter your email address (the same one you used to signup with) in the box provided. When you are finished, just hit the'Reset My Password' button and in a few seconds, you will receive an email containing the instructions to reset your password. If the email does not come, please wait at least for 10 minutes before trying to resend the email.

If the above method fails, you can always send us an email at support@picture2life.com and we'll send you the information you need to reset your password.









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